An instant, on-demand telephone interpreting service
Connecting you via a Comtec interpreter directly to your client in their native language - allowing you to do business in over 150 languages worldwide, 24/7, 365 days a year.
How can Comtec TALK help your business?
Comtec TALK supports companies by offering real-time phone interpretation that is applicable to many different industries and situations.
Business Partnering - helping to build and improve your business overseas
Companies who operate their business on an international level but do not have the permanent internal language capability will benefit from the Comtec TALK service. You may receive calls from customers worldwide, have a product or service that you want to introduce into new territory or work with suppliers in overseas markets. In-house multi-lingual customer service specialists can be costly. One call to us and you are speaking the same language as your potential customers, distributers or suppliers as if we are part of your call centre team , working with you, as and when you need it, in over 150 languages, enabling you to grow your global business.
Legal partnering - a service you can rely on
Comtec TALK can assist your legal team immediately and globally with our network of dedicated specialist interpreters. Presented with a client who can't speak English but urgently requires legal representation, Comtec TALK can provide you with a highly qualified interpreter instantly.
This service can be accessed world-wide from offices, police stations, prisons or directly from court for example. All of Comtec TALK's interpreters sign up to a strict code of conduct and a robust confidentiality agreement. As such our customers may be assured of absolute confidentiality when they are speaking through a COMTEC Talk interpreter.
Comtec Talk gives you the edge
New overseas markets are emerging fast - Comtec TALK enables you to capitalise on these opportunities immediately by:
- Supporting your customer service team internationally and adding multi-language capability to your potential customers or suppliers.
- Providing businesses with reliable information in their own language when they need it leading to greater customer satisfaction.
- Allowing you to compete on an equal level with businesses internationally and assisting you in localising your product or service.
Making the call ...
You make the call using your personal ID number. Specify the language and within 60 seconds you'll have access to an interpreter, 24 hours a day, 7 days a week. With no set-up costs and pay-as-you-go usage, our cost effective service works for you and your clients.
A trusted resource for your business
With access to over 3,200 highly skilled interpreters worldwide, we work to a strict code of conduct, while offering a professional, confidential and friendly service. All interpreters bring a minimum of 3 years' consecutive interpreting experience in a wide range of sectors. We like to think of ourselves as a partner in your customer service team and are strongly committed to the development of client/supplier relationships, building rapport and improving levels of service.
Looking after your account ...all part of the service
- Dedicated account managers from the outset that will take the time to fully understand the brief and your key requirements as well as handle the project from start to finish.
- Detailed real time information allowing you effective budget management and planning
- Ability to ‘break down' calls made by language, department, time of day and other information to meet the needs of your procurement or accounting system.
Getting started is simple
- No Set up fee
- You can use your existing telephone system.
- Pay as you go option or monthly billing...you choose
- One rate per minute for all languages and on a pro rata basis to the nearest second
Why now and why Comtec TALK?
The growth in the use of telephone interpreters has accelerated over the past few years driven by high demand for instant information in any language at an affordable cost. Businesses are now expected to operate confidently and competently despite the language gap if they want to develop their overseas customer base. Comtec TALK provides you with a safe, reliable, highly-skilled and trustworthy solution to do business internationally.
To learn more about our telephone interpreting service, please contact a member of our customer services team on + 44 (0) 1926 335 681 or email firstname.lastname@example.org. You may also like to take advantage of our free call-back service.
Comtec offer a wide range of language services to assist companies in working effectively in the global marketplace, including translations, website localisation, video conferencing and face-to-face interpreting service.