Client Feedback

We would like to hear what you think about our service......

At Comtec we always strive for the best - to deliver the highest quality translation, localisation and interpreting services combined with the best service.

Could you spare a few minutes to tell us about your experience of Comtec Translations and what is important to you when purchasing translation and other related services?

Your feedback will help us to better understand your requirements and further improve our service.

If you have any queries on this questionnaire or require further information please contact a member of our team on 01926 335681 or send an email to info@comtectranslations.com

---

Your Name (*)	Invalid Input
Your Company	Invalid Input
Email	Invalid Input
Overall how satisfied were you with our service
Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied Invalid Input
How would you rate Comtec against the following key aspects of our service?
A Speed of response to enquiries	Poor Acceptable Good Excellent Don't Know Invalid Input
B Accuracy of translation	Poor Acceptable Good Excellent Don't Know Invalid Input
C Handling of specific requirements	Poor Acceptable Good Excellent Don't Know Invalid Input
D Meeting of project deadlines	Poor Acceptable Good Excellent Don't Know Invalid Input
E Price	Poor Acceptable Good Excellent Don't Know Invalid Input
F Friendliness of our staff	Poor Acceptable Good Excellent Don't Know Invalid Input
How likely would you be to recommend Comtec Translations to a colleague?
Please rate on a scale of 1 to 10, with 1 being not at all likely and 10 being extremely likely
1 2 3 4 5 6 7 8 9 10 Invalid Input
We would also like to ask you some general questions about your translation requirements.
Does your company have a specific strategy with regard to its translation and interpreting requirements
YesNo Invalid Input
If yes, which of the sentences below best describes your company’s strategy:
Translation is automatically part of product/service development Translations are arranged at a later stage only when the need is identified Other (please provide details): Invalid Input Invalid Input
If applicable, how do you fulfil the following requirements:
A Translation	Always Outsource Outsource(If No Capacity)N/A Invalid Input
B Interpreting	Always outsource Outsource(If No Capacity)N/A Invalid Input
C Desktop publishing	Always outsource Outsource(If No Capacity)N/A Invalid Input
D Proofreading	Always outsource Outsource(If No Capacity)N/A Invalid Input
Which of the following do you use when outsourcing translation?
COMTEC Translations only A variety of translation companies Your overseas subsidiaries/agents Freelance individuals Other (please provide details): Invalid Input Invalid Input
If outsourcing to a translation company, what are the most important criteria when choosing a translation service?
Please rank in order of importance (with the first letter as the most important criteria) A: Speed of response to enquiries B: Accuracy of translation C: Handling of specific requirements D: Meeting of project deadlines E: Price F: Desk-top publishing resources G: Effective customer service Other (please provide details): Invalid Input
Order: Invalid Input
How did you hear about COMTEC?
Internet (Google) Internet (Other) Advertisement Yellow Pages Direct mail Recommendation Other (please provide details): Invalid Input Invalid Input
Is there anything else you would like to share with us? Do you have any advice on how we could do better? Please provide any comments below.
Invalid Input
Anti Spam	Refresh Invalid Input